A common worry with fresh‑meat delivery: what if I'm not there the moment it arrives? Good news — your box is built to wait.
Designed to keep things cool. From the moment it’s sealed, your order is kept in temperature-controlled, insulated packaging with food-safe refrigerants, maintaining the contents at around 2°C during overnight transit and for some time after it arrives at your door. Your order stays at a safe, chilled temperature for up to 58+ hours after shipping.
What that means for you. A delivery that lands while you're out, in a meeting, or on the school run is almost always perfectly fine — bring it in when you can, run the [60‑second freshness check] (cold to the touch = perfect), and refrigerate or freeze on the day.
Help it stay cold longer.
- Add delivery instructions for a shaded, sheltered spot rather than full sun.
- Bring it indoors as soon as you reasonably can.
- On very hot days, a porch in shade beats a sunny step.
If it's been out longer than the protected window — or anything feels warm — set those items aside, don't cook them, and contact us.
FAQs
- How many hours can it safely sit out? 58+ hours from shipping — during this time, items that are still cold to the touch are safe.
- It was a hot day, and the box sat in the sun. Do the touch test; if anything's warm, set it aside and contact us before cooking.
- Do I need to be home to receive it? Usually not.